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Municipalities

Mun1

Engaging Busy Citizens

Your constituents are busy people. They’re likely to miss email (if that email even makes it past aggressive spam filters), pay little attention to traditional mail & be irritated by disruptive phone calls. But -- as members of your community -- they do have a vested interest in your message. So how can you reach them? How can you be assured that your communication will not only reach your residents, but be noticed & appreciated by them?
Mun2

Engaged Citizens, Healthy Municipality

In addition to dramatically increasing the reach & effectiveness of your communication, use SMS text messaging to provide better service & increase resident satisfaction, reduce call volume, curb appointment no-shows, conduct polling & much more. Build a smarter, more cohesive community by engaging with your residents, soliciting their involvement & simply being in touch.
Mun3

Modern Cities Demand Modern Communication

All too often, municipalities rely on outdated means of outreach. As a result, they’re perceived as being ineffective communicators & out of touch with their comparatively tech-savvy residents. Traditional mail is expensive, environmentally taxing & burdensome. Moreover, recipients often put it straight in the trash. Email is far better than regular mail, but people are nearly drowning in it. Advances in spam filtering technology can sometimes overreach, with the result that many legitimate messages are never seen. It’s time to build a smarter community.
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Time to Build a Smarter Community

Municipalities can use SMS messaging in countless ways: send alerts & notifications, provide permit & planning updates, announce road closures, warn of severe weather & remind residents of upcoming tax bills. Texting is also ideal for public transit updates—San Francisco’s BART system, for example, alerts riders to train arrivals.

Need volunteers? Ask via SMS. Want to reach younger residents? Texting is their preferred channel. Use SMS to schedule appointments, send reminders to reduce no-shows & segment contacts by area or demographic for more personalized outreach. You can even conduct polls or votes with far higher response rates than other methods.

SMS isn’t just one-way. Accept appointment requests, service inquiries, crime or safety reports, missed trash pickup notices & more. Offer a texting hotline or use keywords to route messages efficiently.

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